Terms & Conditions

Terms and Conditions of Elliol Maldives – www.elliolmaldives.com 

These terms and conditions govern your use of the website www.elliolmaldives.com and the services provided by Elliol Maldives (referred to as “we,” “us,” or “our”) as a travel agency. By accessing our website or using our services, you agree to comply with these terms and conditions. Please read them carefully before proceeding.

Agreement to Terms
By using our website or services, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website or services.

Services Provided
Elliol Maldives offers travel agency services, including but not limited to, arranging accommodation, transportation, tours, activities, and travel packages in the Maldives. We act as an intermediary between you and the service providers (hotels, airlines, etc.) and facilitate bookings on your behalf.

Booking Terms
a. Reservation Confirmation: All bookings made through Elliol Maldives are subject to availability and confirmation by the service providers. We will notify you of the reservation confirmation or alternative options if the requested service is unavailable.
b. Payment: You agree to pay the total amount specified at the time of booking. The payment method and currency will be determined by Elliol Maldives. Failure to provide payment within the specified time may result in cancellation of your booking.
c. Traveler Information: You are responsible for providing accurate and complete traveler information during the booking process. Any errors or omissions may result in additional charges or complications during your trip.

Cancellation and Refunds
a. Cancellation Policy: Each service provider may have its own cancellation policy, which will be communicated to you during the booking process. It is your responsibility to review and understand the cancellation policy before confirming your reservation.
b. Refunds: Refunds, if applicable, will be processed based on the service provider’s cancellation policy. Elliol Maldives will facilitate the refund process, but we are not responsible for any delays or discrepancies caused by the service provider or financial institutions.

Travel Documents and Insurance
a. Travel Documents: It is your responsibility to ensure you have valid passports, visas, and any other necessary travel documents required for your trip. Elliol Maldives may provide general guidance, but we are not responsible for any issues arising from inadequate or incorrect travel documents.
b. Travel Insurance: We highly recommend obtaining travel insurance to cover any unforeseen circumstances, such as trip cancellations, medical emergencies, or loss of personal belongings. Elliol Maldives is not liable for any losses or damages incurred without adequate travel insurance.

Limitation of Liability
a. Elliol Maldives acts as an intermediary between you and the service providers. We do not own or control these service providers and, therefore, cannot be held responsible for their actions, errors, omissions, or any damages or losses resulting from their services.
b. Elliol Maldives is not liable for any personal injury, property damage, or other losses incurred during your trip. You agree to assume all risks associated with your travel arrangements and hold us harmless against any claims or disputes.

Intellectual Property
The content, design, logos, and trademarks displayed on the www.elliolmaldives.com website are the property of Elliol Maldives or its licensors. You may not reproduce, distribute, or use any of these materials without our prior written consent.

Privacy Policy
By using our website or services, you agree to the collection, storage, and use of your personal information as outlined in our Privacy Policy. Please review our Privacy Policy to understand how we handle your data.

Modifications and Termination
Elliol Maldives reserves the right to modify or terminate these terms and conditions, website features, or services provided at any time without prior notice. It is your responsibility to review the updated terms periodically to ensure compliance.

Governing Law and Jurisdiction
These terms and conditions are governed by the laws of the Maldives. Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the Maldivian courts.

If you have any questions or concerns regarding these terms and conditions, please contact us at [email protected]

Last updated: Thursday, May 25, 2023